← Portal home terry.vicinity.team / integrations / tools
Tool directory

Per-tool connection details

Sources of truth
ConnectWise PSAhealthy
Tickets · billing · contracts · central hub
Bidirectional
Microsoft 365
IT Glue
Scalepad
CW RMM
Outbound only
BrightGauge
CloudRadial
Auvik
Inbound only
Datto BCDR
Perch SIEM
RocketCyber
Microsoft 365healthy
Users · licenses · identity
Bidirectional
ConnectWise PSA
Outbound only
IT Glue
Scalepad
CloudRadial
IT Glue4 issues
Docs · assets · passwords
Bidirectional
ConnectWise PSA
Scalepad
Inbound — issues
Auvik
1,377 unmatched — org mapping issue
Meraki
9 unmatched items
Datto BCDR
3 unmatched items
Datto SaaS Protection
Sync ERROR — failed 6 days ago
Inbound — healthy
Microsoft 365
Most stressed destination in the stack. Prioritize Datto SaaS error and Auvik org mapping.
RMM / BCDR
CW RMMhealthy
Endpoints · patching · monitoring
Bidirectional
ConnectWise PSA
Scalepad
Datto BCDR1 issue
Backup · disaster recovery
Outbound
ConnectWise PSA
IT Glue
3 unmatched items
Datto SaaS Protectionerror
M365 backup · SaaS protection
Outbound
IT Glue
Sync failed 6 days ago
Re-authenticate in IT Glue → Admin → Integrations → Datto SaaS Protection. Check for expired API key (····1512).
Network / assets
Auvik1 issue
Network monitoring · topology · discovery
Outbound
ConnectWise PSA
Scalepad
IT Glue
1,377 unmatched — org name mismatch
Also feeds into
CloudRadial
Review Auvik → IT Glue org mapping. Client name differences prevent auto-documentation of discovered devices.
Scalepadhealthy
Lifecycle · warranty · renewals
Bidirectional
ConnectWise PSA
IT Glue
CW RMM
Inbound asset sources
Auvik (465 hardware)
Fortinet (58 assets)
Meraki (144 hardware)
SonicWall (34 assets)
M365 (multi-tenant)
Meraki1 issue
Switching · wireless · SD-WAN
Outbound
Scalepad (144 hw · 124 sw)
IT Glue
9 unmatched items
Fortinethealthy
Firewall · security appliances
Outbound
Scalepad (58 assets)
No direct IT Glue connection — Fortinet asset data reaches IT Glue via Scalepad.
SonicWallhealthy
Firewall · security appliances
Outbound
Scalepad (34 assets)
Reaches IT Glue indirectly via Scalepad sync.
Security · reporting · client tools
Perch SIEMhealthy
Security alerts · SIEM · log correlation
Outbound
ConnectWise PSA (tickets)
Connects via API key. Alerts create CW tickets on a designated security board. One-way only.
RocketCyberhealthy
SOC · threat detection · MDR
Outbound
ConnectWise PSA (tickets)
BrightGaugehealthy
Dashboards · KPI reporting
Inbound
ConnectWise PSA
CloudRadialhealthy
Client portal · self-service · engagement
Active integrations
ConnectWise PSA (↔ bidirectional)
Microsoft 365
Auvik
Bigger Brains (LMS)
API (Beta)
Header Scripts
Storefront
Google
Wise-Pay
Datto BCDR
CloudRadial has a broad integration surface. Key connections are CW PSA (tickets/portal), M365 (identity), and Auvik (network visibility for clients).
Continuum1 issue
Legacy managed services platform
Outbound
IT Glue
19 unmatched items
If Continuum is being deprecated, these unmatched items may be safe to clean up rather than fix.